Shipping Policy

Last updated: 2026

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Processing includes order verification, quality checks, packaging, and preparation for dispatch. Orders placed on weekends or public holidays will be processed on the next working day. During peak periods or high demand, processing times may be slightly extended.

2. Delivery Time

Estimated delivery time is typically 3–7 business days after dispatch. Delivery times may vary depending on your location, courier availability, and the size of the item. Larger furniture pieces may require additional handling time and specialized delivery services.

3. Shipping Costs

Shipping costs are calculated at checkout based on delivery location, product size, and order value. In some cases, promotional offers or free shipping options may apply. All applicable shipping fees will be clearly displayed before completing your purchase.

4. Delivery Process

Orders are delivered using trusted courier and logistics partners. Depending on the product type, delivery may be made to your doorstep or require a scheduled delivery appointment. For larger furniture items, customers may be contacted in advance to arrange a suitable delivery time.

5. Delays

While we aim to meet all estimated delivery times, delays may occur due to factors outside our control, including courier disruptions, weather conditions, logistics issues, or high seasonal demand. In such cases, we will do our best to keep you informed and assist with tracking your order.

6. Order Tracking

Where available, tracking information will be provided via email once your order has been dispatched. This allows you to monitor the delivery status and estimated arrival time directly through the courier’s tracking system.

7. Incorrect Address

Customers are responsible for providing accurate shipping details at checkout. We are not liable for delays or failed deliveries caused by incorrect or incomplete addresses. If you notice an error in your shipping information, please contact us as soon as possible before dispatch.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery. Supporting photos and order details may be required to process a claim. We will arrange a replacement, repair, or refund depending on the situation.

9. Contact

For any shipping-related inquiries, please contact us at: info@patrykmilkowski.com